Legal & support
Support
Last updated: 2026-10-20 · Applies to all SolutionYoursGroup apps
Contact support
Email [email protected]. A human replies, usually within one business day.
Apps covered: AnimAI: AI Pet Scanner & Voice · ListBasketAI: Smart Lists · PostRexAI · FieldReportAI: AI Inspection · WorryHanger: Mind Wardrobe.
Frequently asked
I found a bug. What do you need?
Email [email protected] with the app name, your device model, iOS version, and what you did right before it broke. A screenshot helps. You will get a reply from the person who wrote the app.
How do I cancel a subscription?
iOS Settings → your name → Subscriptions → select the app → Cancel. Deleting the app does not cancel a subscription. If you cancelled and were still charged, you can request a refund at reportaproblem.apple.com.
How do I request a refund?
All payments are handled by Apple, so refunds are too. Go to reportaproblem.apple.com, sign in, find the purchase and choose Report a Problem.
An AI result was wrong or weird. Is that a bug?
Sometimes it is, sometimes it is just a model being a model. Send us the details anyway — for health and safety related output we want to know immediately.
Do you collect my data?
No accounts, no ad tracking, no selling. Content stays on your device, and AI requests are processed and discarded. Full detail in the Privacy Policy.
Can I get my data out?
Your content lives on your device and in your own iCloud, so you can back it up or remove it without asking us. If you need a written confirmation, email us.
Can I request a feature or a new language?
Yes, and people do. Send it to the same address — feature requests from real users are how most of our roadmap happens.
Do you offer press kits or promo codes?
Happy to. Email with what you are writing or recording and we will send what you need.